Seniors, Tech & Tea

Tech support & training for Seniors

Sometimes all you really need is someone to sit with you and explain how your phone, tablet, or computer works—without rushing, and without making you feel like you should already know. But it’s not always easy to find the time or the right person to ask, especially when loved ones are busy or things just feel a bit overwhelming.

That’s what Seniors, Tech & Tea is about—helping people feel more comfortable using everyday technology, in a calm and supportive way. It’s not a class or a course. Just one-to-one help in your own home, at a pace that suits you.

No pressure. No jargon. Just clear, friendly guidance to help you feel more confident with the tools you use every day.
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seniors & tech & tea

seniors tech support and tutoring

  • I need help with my new smartphone.
  • Words on my screen are too small to read.
  • I can do a few things, but I'd like to learn more.
  • There is an error on my screen - what do i do?.
  • I forgot my password and now facebook won't work.
  • I heard I can easily scan my old family photos?
  • How do I send photos from my phone to my family?
  • I'm afraid of being fooled by scams on the internet.
  • How do I watch YouTube / Stan / Catchup on my TV.
  • I have a general question about my laptop.
  • I'm having trouble with the gadgets in my new car.
  • I don't know how to fix problems with my gadgets.
  • I'd like to do a family tree - how do i get started?
  • What's ChatGPT? How do I use it?

In Home Tech Support for Seniors (Newcastle, Maitland, Port Stephens, Cessnock) Embrace the world of technology with confidence, through a tailored range of services designed exclusively for seniors. From tech repairs to personalised tutoring and dependable phone support. Let's make your digital experience enjoyable and hassle-free.

Tech Tutoring
Want to feel more at ease with your digital device? That's precisely what this service offers. Get personalised training for your smartphone, computer, tablet, smart TV, or any other electronic gadget. Let's walk-through the process at a pace, and a place, that's comfortable to you. Technology should be a convenience, and a pleasure to use - not a constant frustration.
Device Setup & Configuration
New smartphone? No problem - we'll take care of all the technical stuff (device setup and configuration - connecting to Wi-Fi, installing apps, syncing to the cloud , etc). You can enjoy the benefits of technology, without ever worrying about the accompanying headaches.
Troubleshooting & Support
Got a technical hiccup? No worries at all. If it's a stubborn device, a perplexing app, or even a complex TV setup, rest assured that help is at hand. A broad spectrum of tech issues can be tackled, whether they're related to internet, TV, or mobile phone. A simple call is all it takes to set things right.
Ongoing Assistance
It's natural to forget a few things or have lingering questions. If something slips your mind or a new issue surfaces, don't hesitate to make a call. The commitment here is to foster a sense of support and confidence in using your new tech skills. Assistance is always just a phone call away, ready to jog your memory and address any emerging tech challenges.
Hi, my name is Harry
Technology has come a long way since I started as a computer programmer in the late '80s. The things computers can do today were just a dream back then. In fact, technology has become so user-friendly that in recent years, I helped my 83-year-old mother learn to use a laptop and send photos and text messages on her phone, something she thought was unattainable. The joy she felt while mastering what seemed like alien technology was beautiful to witness. She even surprised herself with how much she could achieve, like sending text messages to her grandchildren, using Google for answers, taking photos with her iPhone, keeping a digital diary, video chatting with friends and family, finding cooking recipes on YouTube, and staying in touch through Facebook and WhatsApp.

The point is, modern technology is getting easier to learn. And having successfully taught my mother some cool tricks, I helped her friends, uncles, aunts, and neighbours. They all enjoyed learning something new, and I got a real kick out of teaching them. So I thought, why not show more seniors how to make the most of technology? It's such a useful tool - particularly for older folks who may have reduced mobility. It offers many conveniences like online shopping, communication with family, watching videos, social media, email, text messaging, online learning, entertainment, and navigation - the list goes on...

It takes a bit of preparation, like installing apps and setting up accounts, but once that's done, it takes just a little bit of guidance for seniors with no computer experience at all, to learn surprisingly fast.

The feeling you will get when you master tech, is that same feeling of exhilaration, and sense of accomplishment you had when you first learned to ride a bike. I'm here to help you every step of the way, offering support and guidance in a friendly, relaxed manner, so you can confidently explore and enjoy the world of technology!

Tech Tutoring for Seniors

Get tech-savvy with your smart devices, at your pace, at your place.
(Invite a friend to share the expense and enhance the fun)

In-person Tutoring

Maximize your learning with one-on-one sessions (or invite a friend to share the cost and double the fun).

At your preferred location

Let's meet wherever you're most comfortable – at your home, the library, or your favourite cafe.

Step-by-step Instructions

You'll be guided through the process step by step. Once you feel confident, you can practice while supervised.

No Technical Jargon

Tutoring is in plain, everyday English, without any confusing technical terms.

Engaging and Enjoyable

Training is hands-on and practical, making it an enjoyable experience for you.

Tailored to Your Needs

Training is focused on your specific interests and requirements.

Pricing

It's important that all seniors have access to tech support and personalised tutoring, regardless of their financial situation. The conveniences of technology hold equal, if not greater, significance for seniors as they do for the wider community. With this in mind, services have been priced to be as affordable as possible for the majority of seniors.

* If the price is beyond your reach, please call nonetheless - every effort will be made to accommodate your needs. Alternatively, you could join me at Cessnock and Kurri Kurri libraries on Friday morning for free "Tech Savvy Seniors" classes (funded by the State Govt & Telstra, and organised by the State Library.

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Seniors Card Holders &
Senior Savers Card Holders

$99

The hourly rate enables you to schedule sessions according to your specific needs, with a minimum duration of one hour.

(Need a quick hand after our lesson? I offer one hour of free phone support to help with any lingering questions.)
* Please note: Regular fee is $129 p/h. The discounted fee is for holders of a Seniors Card or Senior Savers Card.

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Seniors, Tech & Tea Supporting Seniors with Technology Newcastle
Maitland
Port Stephens
Cessnock
harry@seniorstechandtea.com.au
0420 390 134 image
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0420 390 134 image
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